100% Satisfaction Guarantee
Our goal is to keep you happy, whatever it takes. We want every single interaction you have with us to be quick, easy and trouble-free. However, in the unlikely event that you do have an issue, everything we sell is covered by our 100% Satisfaction Guarantee.
This covers everything from product quality, to items ordered in error, and always includes freepost on printer cartridges should you need to return anything.
1 year warranty on own-brand cartridges
We are proud of our own-brand cartridges, so we’ve made trying them a no-brainer. If within 1 year of purchase you have any problem whatsoever, we’ll happily offer either a replacement or a refund.
We are confident that no other own-brand cartridges are better than ours. They produce vibrant prints with accurate colour densities and dark blacks—and their page yields are as good as the genuines, if not better
Any items damaged in transit should be reported to us within three working days.